• The Apprenticeship Centre

Shannon - Apprentice testimonial

Updated: Sep 10, 2018

I began working as an Apprentice in February 2016. I was anxious about starting an Apprenticeship. I was concerned that being Dyslexic would affect my job and the coursework for my Apprenticeship. My manager Jo and tutor Julie helped me every step of the way and were always there if I felt my work was below the standard, or was unsure how to do some of the work that was set for me. Julie would explain the work in detail so that I would understand and Jo would encourage and support me to improve my skills daily and complete the targets set. Changes were made to support me in the workplace by using overlays to make it easier for me to read and Julie helped me with my confidence when I chose the option of voice recording some of my answers, so that I didn’t need to do too many written assignments. I was really overwhelmed to achieve my level 2 Apprenticeship in Business Administration in February 2017. My confidence levels had really increased and I was getting on well at work and had been given extra responsibilities. Julie and Jo suggested I progress to Business Administration level 3 course, which although I was apprehensive. I am proud to say I also achieved in April 2018. My level of knowledge, skills and confidence have improved immensely, particularly when communicating externally with our apprentice’s employers and funding partners. Also, my knowledge of systems and internal paperwork has improved significantly. I have been encouraged to complete a Level 2 qualification in Business Improvement Techniques. This will help to support my understanding of improving processes, that I have put in place. I will continue to progress with the support of my manager Jo Ross and all colleagues at The Apprenticeship Centre. I have enjoyed every minute of my Apprenticeship and The Apprenticeship Centre have been excellent in supporting and helping me to develop my career and my future aspirations.


The most important thing I have learnt, is “never let anything hold you back”

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