Looking to take your EPA for the Customer Service Practitioner Apprenticeship? This book will give you all the information you need to pass or reach distinction grade.
The new apprenticeship standards have left many people concerned about how to prepare for their End Point Assessment. This book aims to support students in the preparation for their End Point Assessment for the Customer Service Practitioner Standard.
The book gives guidance and tips on how prepare for each of the End Point Assessment activities students will face. This book would be of use to apprentices in the preparation for their End Point Assessment in this subject, as well as those who support them, such as employers, colleges and training centres.
The book aims to support students to achieve a pass grade, but also in achieving distinction.
Written by the Head of Apprenticeships for a successful UK training provider, the author aims to reassure students, raise confidence and leave apprentices as prepared as possible to support End Point Assessment success
AVAILABLE NOW ON AMAZON - PAPERBACK OR KINDLE VERSION