Summary

Location
b90 8ag

Weekly Pay
£105.00

Apprenticeship Duration
12 Months

Closing Date
28th February 2018

Customer Service Apprenticeship

Brief overview of the role

Solihull Executive Cars is Solihull’s premier taxi service. For years Solihull Executive Cars has provided the people of Solihull and the local areas with a prompt, reliable and professional taxi service.

Apprenticeship summary

  • Working week

    Monday to Friday Opening times 9am to 5pm 3

Vacancy description

This role is working for a Chauffer company owing large contracts such as Rolls Royce & Emerates.
The successful candidate will have the following responsibilities and duties.

  • Taking bookings
  • Replying to emails
  • Looking after social media pages
  • Answering calls
  • Making Portfolios
  • Business 2 Business Sales Calls (once fully trained)

Requirements and prospects

Desired skills

• Keen and hard working
• Exceptional time keeping
• Confident
• Polite
• Friendly
• Courteous
• Creative thinking
• Independent Enquiry
• Reflective Learning
• Team working
• Self-management
• Effective participation
• Good time keeping
• Enthusiastic

Personal qualities

  • Good customer service skill
  • Good administrative skills
  • I.T litterate
  • Very organised

Qualifications required

(Some employers may ask for certain qualifications to be held. However most companies don’t require anything)

 

Ideally English and Mathematics GCSE at grade A-C or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.

Future prospects

Outstanding prospects for a genuine career with Solihull Executive Cars, if the candidate works hard and proves to be an asset to the company there is every possibility to progress to a full time position

Things to consider

None specified. This message will not appear on the vacancy when it goes live


About the employer

Employer

Solihull Executive Cars Ltd

Description

Solihull Executive Cars is Solihull’s premier taxi service. For years Solihull Executive Cars has provided the people of Solihull and the local areas with a prompt, reliable and professional taxi service. High Quality, Comfortable vehicles. Polite, Friendly drivers and staff. We will wait if your flight is delayed. Airport/Railway Meet and Greet provided. High Quality Airport Transfers. Reliable Service at all times. Our most popular journeys are listed on our special promotions page, just click on the one you require and follow the simple process to complete your booking. If you have a specific journey in mind you can use our easy to use quote generator, this will take you through the complete process of booking to payment – it’s so easy.


Training to be provided

At the end of your training you will have completed a level 2 Apprenticeship in Customer Service. You will achieve this by attending a combination of classroom taught modules and on the job training.

You will complete a BTEC in Customer Service to gain the knowledge to perform effectively

in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ also.

 

At the end of your training you will have completed a level 2 Apprenticeship in Performing Manufacturing Operations. You will achieve this by attending a combination of classroom taught modules and on the job training.

You will complete a BTEC in Improving Performance for Manufacturing Engineering Operations to gain the knowledge to perform effectively in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ in Performing Manufacturing Operations also.

 

Functional Skills English and Maths Level 1 may also be undertaken if required, for learners to have the opportunity to improve Literacy and Numeracy skills

If you would like to apply for this role then please click the apply now button at the top or bottom of this page.

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