Summary

Location
B25 8YP

Weekly Pay
£111.00

Apprenticeship Duration
12 Months

Closing Date
16th April 2018

Customer Service Apprentice

Brief overview of the role

Working in a fast paced local store you will be offering excellent customer service to all customers, cash handling and stock taking.

Apprenticeship summary

  • Working week

      • You will be working 30 hours per week between the hours of 6:30am – 11:30pm.

Vacancy description

Duties will include:

  • Cash Handling
  • Customer Service
  • Stock Taking
  • Ordering Stock
  • Serving Customers

Requirements and prospects

Desired skills

  • Good Numeracy and Literacy Skills
  • Ability to multi-task
  • Attention to detail
  • Strong organisational Skills
  • Effective communication

Personal qualities

  • Must have good customer service skills
  • Reliable
  • Good time keeping

Desired qualifications

(Some employers may ask for certain qualifications to be held. However most companies don’t require anything)

Ideally English and Mathematics GCSE at grade A-C or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.

Future prospects

There is the very real prospect that successful candidate will obtain a full-time permanent role at the end of the apprenticeship period.


Description

The premier convenience store at yew tree is recruiting for 3 apprentices. Candidates will be working in Customer Service roles and will complete a level 2 qualification in Customer Services.

 

Training to be provided

At the end of your training you will have completed a level 2 Apprenticeship in Customer Service. You will achieve this by attending a combination of classroom taught modules and on the job training.

You will complete a BTEC in Customer Service to gain the knowledge to perform effectively

in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ also.

At the end of your training you will have completed a level 2 Apprenticeship in Performing Manufacturing Operations. You will achieve this by attending a combination of classroom taught modules and on the job training.

You will complete a BTEC in Improving Performance for Manufacturing Engineering Operations to gain the knowledge to perform effectively in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ in Performing Manufacturing Operations also.

Functional Skills English and Maths Level 1 may also be undertaken if required, for learners to have the opportunity to improve Literacy and Numeracy skills.

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