Customer Service Apprentice
Brief overview of the role
Working in a fast paced local store you will be offering excellent customer service to all customers, cash handling and stock taking.
- You will be working 30 hours per week between the hours of 6:30am – 11:30pm.
Duties will include:
- Cash Handling
- Customer Service
- Stock Taking
- Ordering Stock
- Serving Customers
Requirements and prospects
- Good Numeracy and Literacy Skills
- Ability to multi-task
- Attention to detail
- Strong organisational Skills
- Effective communication
- Must have good customer service skills
- Good time keeping
(Some employers may ask for certain qualifications to be held. However most companies don’t require anything)
Ideally English and Mathematics GCSE at grade A-C or Level 2 equivalent however all shortlisted applicants will be invited to the training centre to participate in a recruitment event where Literacy and Numeracy will be assessed.
There is the very real prospect that successful candidate will obtain a full-time permanent role at the end of the apprenticeship period.
The premier convenience store at yew tree is recruiting for 3 apprentices. Candidates will be working in Customer Service roles and will complete a level 2 qualification in Customer Services.
Training to be provided
At the end of your training you will have completed a level 2 Apprenticeship in Customer Service. You will achieve this by attending a combination of classroom taught modules and on the job training.
You will complete a BTEC in Customer Service to gain the knowledge to perform effectively
in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ also.
At the end of your training you will have completed a level 2 Apprenticeship in Performing Manufacturing Operations. You will achieve this by attending a combination of classroom taught modules and on the job training.
You will complete a BTEC in Improving Performance for Manufacturing Engineering Operations to gain the knowledge to perform effectively in your job role. Within the workplace you will demonstrate your competence through the performance of tasks achieving an NVQ in Performing Manufacturing Operations also.
Functional Skills English and Maths Level 1 may also be undertaken if required, for learners to have the opportunity to improve Literacy and Numeracy skills.